LEAH M. PAULETTI

Email: pauletti18@gmail.com

Home: (651) 480-3772              Cell: (651) 472-3992

930 Lyn Way #201

                                                                      Hastings, Minnesota 55033

 

EXPERIENCE

ACCOUNTABILITY MINNESOTA                                                                                                                                              St. Paul, MN

Tax Site Manager, Hennepin County Workforce Center tax site                                                              December 2013 to Present

Oversees and manages the day-to-day activities at the tax site. Oversee the management of tax services to low- and moderate-income taxpayers in compliance with the rules and procedures set forth by AccountAbility Minnesota and the Internal Revenue Service. Coordinate the day-to-day activities of tax services. Monitor, evaluate and report on individual tax site performance throughout the tax season. Manage and enforce procedures to keep confidential all taxpayer information and documents at tax sites. Direct the preparation and quality review of federal and state tax returns. Supervise and support volunteer staff approximately 20 per shift. Ensure IRS Quality Alerts are available at the tax sites and provide tax updates and changes to volunteers at the start of each tax clinic.

 

MINNESOTA COMMUNITY ACTION PARTNERSHIP                                                                                                    St. Paul, MN

Visions Project Manager                                                                                                                                         May 2008 to Present

Provide leadership over the Visions Project – which is a statewide, comprehensive, integrated software used by 28 Community Action Agencies in Minnesota. Oversee the implementation of Visions enterprise software. Provide ongoing training and technical assistance to local administrators, front line staff as well as program managers and executive directors. Work closely with state funders and software vendor.

 

Fiscal Director                                                                                                                                                 December 2009 to Present

Provide all fiscal duties for agency including annual budget creation, Accounts Payable, Accounts Receivable, Payroll, Budget management, Grant management. Provide services and act as fiscal agent for outside nonprofit agency as well as current organization.

 

COMMUNITY ACTION OF MINNEAPOLIS                                                                                                         Minneapolis, MN

Quality Assurance Coordinator                                                                                                                        April 2005 to May 2008

Design and implement quality assurance standards for all agency programs and services. Conduct quality assurance control analysis, engage in activities designed to measure and manage the accuracy and effectiveness of programming and delivery of agency services and design agency standards. Evaluates and verifies programmatic effectiveness through the review of completed work assignments and work techniques. Identifies staff and training needs that will lead to enhanced service delivery. Analyzes case records and interview information, subject to review by federal and state monitors, to determine the accuracy and timeliness of the agency’s valuation of performance.

 

Family Service Coordinator                                                                                                                         October 2003 to April 2005

Case Management - Provide screening for potential program customers and enroll them Provide case management services to the household, which includes identifying with the family their barriers to economic self-sufficiency, provide all necessary referrals for additional services for any household member, serve as an advocate for the household in receipt of services and complete all necessary paperwork. Group Facilitation - Coordinate and facilitate financial management seminars. Research, develop, compile, assemble and test appropriate materials: revise and rewrite as needed. Coordinate, facilitate and implement groups throughout service area. Extensive experience and knowledge working with Word Perfect, Excel, Power Point, Access, Word Perfect, AS/400, and Lotus Notes.

 

Program Coordinator                                                                                                                          January 2000 to September 2003

Establish partnership between private and public organizations for Family Assets for Independence in Minnesota (FAIM) Project. Develop and maintain program budget for FAIM. Develop participant’s spending and debt reduction plan. Work one on one with participants to help eliminate debt and repair credit. Developed the Debt Reduction, Education and Asset Management (DREAM) program to increase participant’s financial knowledge to gain the skills necessary to become financially stable.

 

 EDUCATION

 

HAMLINE UNIVERSITY                                                                                                                                                    St. Paul, MN

Masters of Arts in Public Administration and Management                                                                September 2001 – Graduation May 2005

Degree: Nonprofit Management                                                                                                

 

ST. CLOUD STATE UNIVERSITY                                                                                                                               St. Cloud, MN

Bachelor of Arts: English                                                                                                                                      Graduation March 1994

Concentration: Writing